Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
ZAPI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business API platform and services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Workspace and organization information
- WhatsApp Business Account credentials (stored securely)
- Payment and billing information (processed through secure payment processors)
2.2 Usage Information
We automatically collect certain information about your use of our services, including:
- Log data (IP address, browser type, access times)
- Device information
- Usage patterns and preferences
3. How We Use Your Information
We use the information we collect to:
4. Information Sharing and Disclosure
🔒 We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to legal requests
- To protect our rights, privacy, safety, or property
- With service providers who assist us in operating our platform (under strict confidentiality agreements)
- In connection with a business transfer (merger, acquisition, etc.)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
8. Third-Party Services
Our services integrate with WhatsApp Business API and Meta's services. Your use of these third-party services is subject to their respective privacy policies. We encourage you to review Meta's Privacy Policy and WhatsApp Business Terms of Service.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: